Privacy Policy

1. Overview

This Privacy Policy explains how ADVEREO MEDIA LLC (“we”, “us”, “KaloWrite”, or the “Company”) collects, uses, discloses, and safeguards personal information when you visit or use https://kalowrite.com (the “Site”) and the KaloWrite service (the “Service”). KaloWrite is an AI text humanizer offered via the Site and by account signup. The Site contains pricing and contact information and states it’s not for academic dishonesty. If you are a registered user, this Policy also describes your rights and choices regarding your personal data.

2. Contact & Controller

Controller: ADVEREO MEDIA LLC

Email: support@kalowrite.com (You may also contact us via the contact form on the Site.)

Business address: 30 N Gould St, Ste R, Sheridan, WY 82801

3. Information We Collect

A. Information you provide directly

• Account registration data (name, email, password or third-party auth identifiers via Clerk).
• Billing & payment information (via Stripe — we do not store full card data; Stripe processes payments).
• Content you submit to the Service (uploaded text, documents, any content you ask the AI to humanize).
• Support requests, feedback, and communications you send to us.

B. Information automatically collected

• Usage metrics (pages visited, features used, request logs, tokens/word usage).
• Device and connection data (IP address, browser user agent, device identifiers, timestamps).
• Cookies and similar technologies to support login state and analytics.

C. Third-party data

• Data from authentication providers (Clerk).
• Data from payment processors (Stripe) related to transactions.

4. How We Use Your Information

• Provide, maintain, and operate the Service (including user authentication and account management).
• Process payments and prevent fraud (handled by Stripe).
• Enforce Terms of Service, prevent abuse, and maintain security.
• Provide customer support and respond to user inquiries.
• Improve and develop features, analytics, and marketing.

We do not use your content for external AI model training unless we explicitly notify you and obtain consent.

5. Legal Bases for Processing (EU/EEA)

For users in the EU/EEA, we rely on legal bases including consent, contract performance, legitimate interests, and legal compliance.

6. Sharing & Disclosure

We may share personal data with trusted vendors who help operate the Service:

• Clerk — authentication & user management.
• Stripe — payment processing and billing.
• Supabase — data and file storage.
• Vercel — hosting and edge functions.

We also share information when required by law, or during business transfers such as mergers or acquisitions.

7. Cookies, Analytics & Third Party Tracking

We and our third-party partners use cookies to operate the Service, maintain sessions, and analyze usage. Analytics and marketing cookies are optional and require your consent where required by law.

• Strictly necessary cookies: Essential for core functionality (e.g., authentication via Clerk).
• Analytics cookies: Measure usage and help improve performance (e.g., Google Analytics 4).
• Marketing cookies: Measure ad effectiveness (e.g., Meta Pixel), enabled only with consent.

8. Data Retention & Deletion

We retain data as long as necessary to provide the Service and meet legal obligations. You may request account deletion via support@kalowrite.com.

9. Security

We implement commercially reasonable security measures and rely on providers (Stripe, Clerk, Supabase, Vercel) with strong protections. No system is 100% secure.

10. International Transfers

We may transfer data to countries outside your residence and rely on EU Standard Contractual Clauses and DPAs for safeguards.

11. Your Rights

Depending on your jurisdiction, you may have rights to access, delete, correct, or port your data. EU and California residents have additional rights under GDPR and CCPA/CPRA.

12. Children

The Service is not intended for children under 13. We do not knowingly collect data from minors without parental consent. Parents can contact us for review or deletion requests.

13. Changes to This Policy

We may update this Privacy Policy. Changes will be posted with a new “Last updated” date, and users will be notified when required by law.

14. Contact

Questions or concerns? Contact support@kalowrite.com